"I was very impressed with the service I got from Brigadoon. Martin M. took care of the whole process. When Ryan's computer was stolen, I sent an email to PC PhoneHome, and at the time I thought that I would have to figure out how to receive this signal from the stolen computer. But Martin got all my information, the police case # and took over. He was the one who talked to the Calgary Police Service and he even phoned me to let me know how the case was going.
The crazy thing was it was a so-called friend of Ryan's who stole the computer. I guess this happens a lot. Its the people that know you who can be the problem. This thief wanted new technology and couldnÂ’t get his parents to buy it for him. He didnÂ’t want to buy it himself so he stole it from a friend. Then he pulled out the components of Ryan's computer and installed them in his old case. On the outside everything looked the same and his parents had no idea. Finding out that this was not just a random act of violence was very reassuring.
Finding out that the computer was sending out a homing signal, even though this kid had pulled the computer apart was very exciting. Because of the information PC PhoneHome was able to send to the Calgary Police, a warrant was obtained and Ryan's computer was retrieved.
And the thief was convicted. There is justice in the world.
All I can say is that I am so glad we had PC PhoneHome on Ryan's machine. My husband and I each have our own computers and those computers also have the program installed. The program works, obviously, and the attention I got from Martin M. was great. I'd recommend this to anyone."